This Acceptable Use Policy outlines the guidelines for using BluChip’s products, services, and technologies (collectively referred to as the “Products”). Our primary goal is to ensure a safe, responsible, and productive environment for all users while safeguarding BluChip, its customers, and the broader Internet community from unethical, irresponsible, and illegal activity. Violations of this policy can result in service suspension, account termination, and, in extreme cases, legal action.
Fair Use
We expect “business as usual” use of our facilities. If usage exceeds reasonable limits, additional fees may be applied or capacity could be restricted. We oppose any form of abuse, discrimination, rights infringement, or actions that negatively impact individuals, groups, or resources. Customers and their users (“end-users”) are expected to uphold similar standards when engaging with our Products.
Customer Accountability
Customers are responsible for their own actions and the actions of anyone using our Products with their permission. This responsibility extends to anyone accessing our Products due to the customer’s failure to implement adequate security measures. By using our Products, customers agree to ensure adherence to this policy on behalf of all users. Any complaints related to a customer’s activities will be directed to the designated account contact.
If a customer or their users violate this policy, BluChip reserves the right to take remedial actions, including terminating the offending account or associated Products, without notice. No credit will be issued for service interruptions resulting from violations of this policy, as allowed by law.
Prohibited Activity
Copyright Infringement and Unauthorized Material Access
BluChip’s Products must not be used to transmit, distribute, or store materials in violation of applicable laws, including:
- Material protected by copyright, trademark, trade secret, or intellectual property rights used without authorization.
- Obscene, defamatory, illegal, or export-controlled content.
The customer is responsible for ensuring all material they upload, create, or distribute through our Products is legally authorized.
Spam and Unauthorized Messaging Activity
Customers may not use BluChip’s Products for sending unsolicited bulk messages (spam). This includes:
- Sending or collecting responses to spam sent from other providers.
- Running unconfirmed mailing or messaging lists (i.e., unsolicited email or phone number collection).
All messaging lists must be “confirmed opt-in,” with verifiable permission from the recipient, and must be maintained for the lifetime of the list.
Unethical, Exploitative, and Malicious Activity
The Products must not be used for the following activities:
- Advertising, transmitting, or distributing software or programs designed to violate this policy.
- Engaging in network sniffing, flooding, spoofing, or initiating denial-of-service attacks.
- Hacking, cracking, or attempting unauthorized access to resources.
- Deliberately introducing viruses or malicious code into BluChip systems.
- Harassment, hate speech, or discriminatory actions targeting individuals or groups.
This also includes: - Attempting to avoid payment for services or using BluChip services fraudulently.
- Altering, destroying, or attempting to access customer or user information without authorization.
- Publishing content that incites violence, promotes child pornography, or threatens safety.
- Violations of privacy or consumer protection laws.
- Activities related to illegal gambling, terrorism, or narcotics trafficking.
Unauthorized Use of BluChip Property
Impersonating BluChip, falsely representing a business relationship with BluChip, or fraudulently gaining access to our services or reputation is strictly prohibited.
About This Policy
This policy lists activities and intentions deemed unacceptable. BluChip reserves the right to modify this policy at any time, and any updates will be published on our website. The revised policy will take effect either when the customer uses our Products after the update or 30 days after the publication of the revised version.
By using BluChip Products, customers acknowledge and agree to comply with this policy.