How do I contact BluChip Scout support?

We’re here for you—and getting in touch with the BluChip Scout support team is easy.

Whether you’re dealing with a technical issue, have a question about your outreach strategy, or just need a second set of eyes on your campaign setup, we’ve got your back.

📩 Email support

The fastest way to reach us is by sending an email to:
hello@gobluchip.com

Include as much detail as possible, such as:

  • A quick summary of your question or issue

  • The name of the campaign, sequence, or feature you’re working with

  • Any screenshots or error messages (if applicable)

We aim to respond to all support requests within 1 business day, and usually much faster during weekdays.

💬 Support hours

We’re available:

  • Monday through Friday

  • 9:00 AM to 6:00 PM ET

Questions submitted outside these hours will be reviewed the next business day.

🛠 In the meantime…

Check out the Help Center for answers to common questions and step-by-step guides on everything from setup to strategy.

Pro tip: If you’re not sure how to phrase your issue, just tell us what you’re trying to do—we’ll take it from there.

We’re excited to support your journey with Scout—and we’re just an email away whenever you need us.

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Unlock verified email and LinkedIn info for your target contacts so you can reach out directly. Each time you unlock a person’s contact information (email, LinkedIn, and more), it counts as a contact look-up. Your plan includes a set number of credits to use toward these look-ups.