Setting a delay between steps in multichannel campaigns

In Scout, you can set a delay between each action in your multichannel campaigns, giving you the flexibility to control the timing of your outreach. This ensures that you space out your actions in a way that feels natural while still automating your workflow.

How to Set a Delay:

• You can set a delay in hours or days.

• Minimum delay in hours: 1 hour

• Maximum delay in hours: 23 hours

• Minimum delay in days: 1 day

• Maximum delay in days: 23 days

By default, the delay is set to 1 day, but you can adjust it to a specific number of hours or days to suit your campaign goals.

Immediate Execution Option:

If you want the next action to execute immediately after the previous one, simply set the delay to “immediately”. This option allows you to bypass the standard delay time and send the next message or action without waiting.

Important Notes:

• Since campaigns in Scout are scheduled sequentially, there may be a slight deviation from the scheduled time of 10 to 60 minutes. This is due to how our system processes and schedules each action.

• Using the “immediately” setting can help maintain the flow of your outreach without delays, making it ideal for follow-up messages or quick actions.