Welcome to scout help center

If you have any questions or need further assistance, please contact us.

Quickstart Video

Before you get started with Scout, take a few minutes out and watch this helpful video.

General Information

BluChip Scout is an outreach automation platform that helps you build relationships with hiring managers and professionals by automating LinkedIn profile views... >>

What is BluChip Scout?

How does Scout work?

Who is Scout for?

What features does Scout offer?

Can BluChip manage Scout for me?

How do I get started with Scout?

Is BluChip Scout a free tool?

How does Scout maintain good standing with LinkedIn?

What is Scout’s warm-up feature?

Does Scout send spam?

How secure is my data with BluChip Scout?

Can I use BluChip Scout on multiple devices?

Is there a mobile version of BluChip Scout?

Is BluChip Scout available globally?

How can I check a contact's status?

Don't wait for the job to be posted

LinkedIn Outreach

One of the most common questions when using LinkedIn for networking is: How many connection requests can I send without...>>

Why LinkedIn matters

What's a LinkedIn Boolean search?

How do I avoid "usage of automation" notifications from LinkedIn?

What should I do if I get a LinkedIn warning about automation?

Do I need a premium LinkedIn subscription to use Scout?

How does Scout avoid LinkedIn’s usage limits and restrictions?

How does Scout ensure my LinkedIn account stays in good standing?

What happens if my LinkedIn account is restricted or banned?

Can I send connection requests to people I’m not connected with?

Can I send a LinkedIn message without connecting first?

What happens if a LinkedIn connection request isn’t accepted?

What Is LinkedIn Sales Navigator?

What are the requirements for the CSV file (LinkedIn campaigns)?

Email Outreach

Can I run LinkedIn and email outreach campaigns at the same time?...>>

How can I find email addresses of my prospects?

Can I personalize my email messages?

Does Scout provide email addresses?

Can I send email sequences using Scout?

How do I track email opens and responses in Scout?

Can I send follow-up emails through Scout?

Can I segment my email lists in Scout?

What is email warm-up, and how does it work in Scout?

How many emails can I send per day through Scout?

How does Scout help with email deliverability?

How does Scout full-serve, assist work — can the Scout team manage this entire process for me?

Can I import my email contacts and/or my LinkedIn network into Scout?

How can I buy credits to access contact information on the 'My Network' tab in BluChip Scout?

Safely Maximize Outreach

Hitting LinkedIn limits? You’re not alone. This video covers key restrictions and how BluChip Scout helps you navigate them safely with smart features like warm-up mode, scheduling, and targeted outreach.

Important Information About LinkedIn’s Monthly People Search Limit

Automation & Best Practices

How does Scout ensure my outreach looks natural and not automated?...>>

Who should I target on LinkedIn?

How do I stay within LinkedIn’s recommended activity limits?

What’s the best way to use Scout to avoid being flagged as spam?

How does Scout help me personalize my outreach?

Can I A/B test my outreach messages?

How do I manage responses from my outreach campaigns?

Can I automate follow-up messages after my initial outreach?

What are the statuses of the steps and actions?

Campaigns & Sequences

What is a sequence in Scout?...>>

How do I create a new outreach sequence?

Can I create multiple sequences?

Can I edit a sequence after it’s live?

How do I manage my outreach campaigns in Scout?

Can I schedule sequences to run at specific times?

What is the ideal number of steps in a sequence?

How do I track the performance of my sequences?

Can I customize the order in which my outreach steps occur?

Can I add LinkedIn and email actions in a single sequence?

How do I stop a sequence that’s currently running?

Does Scout provide templates I can use for my outreach?

How does the delay "Immediately" feature work?

Technical & Integration

Can Scout integrate with other tools or platforms?...>>

Does Scout integrate with Google Sheets or CRM tools?

Can I export my outreach data from Scout?

What email providers does Scout support?

Does Scout work with Gmail, Outlook, or other email services?

How do I link my LinkedIn account to Scout?

Can I use Scout with multiple LinkedIn accounts?

How do I connect my email account to Scout?

Campaign Management

BluChip Scout offers two methods for managing the number of daily connection requests and follow-up messages you send to hiring managers...>>

'Multichannel' Campaigns

Messaging to 'My Network'

I started a campaign about 30 minutes ago and there is still no progress. Why?

What is field mapping in CSV?

Adding custom variables to your messages

Setting a delay between steps in multichannel campaigns

Why does searching for contacts by LinkedIn URL take so long?

Why are some target contacts not appearing in my audience?

How do concurrent campaigns work?

Missing {company_name}, {first_name} or other variables in the messages

How do I exclude people who have been added to other campaigns?

How does the "Like" action work?

Why do requests continue to be sent after the campaign is stopped?

Campaigns / Find Emails action

How to add more contacts to My Network campaigns?

How to filter campaign data by different actions

Security & Privacy

How secure is my data with BluChip Scout?...>>

How does Scout handle my LinkedIn credentials?

Does Scout comply with GDPR and other data protection regulations?

What happens to my data if I cancel my subscription?

Will other users have access to my data?

How does Scout protect my personal information?

Troubleshooting & Support

What should I do if Scout isn’t working properly?...>>

How do I troubleshoot login issues?

What do I do if my LinkedIn connection requests aren’t being sent?

Why isn’t my email sequence sending?

How do I contact BluChip Scout support?

Where can I find step-by-step guides for using Scout?

Why don't messages appear in my inbox immediately?

Account Management & Billing

How do I cancel my BluChip Scout subscription?... >>

Do you offer discounts for students or non-profits?

Is there a free trial available for BluChip Scout?

How do I update my billing information?

Will I be charged immediately after signing up?

How do I check my subscription status or invoice history?

What can we help you with?

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Contact Look-Ups

Unlock verified email and LinkedIn info for your target contacts so you can reach out directly. Each time you unlock a person’s contact information (email, LinkedIn, and more), it counts as a contact look-up. Your plan includes a set number of credits to use toward these look-ups.